TUI SENSIMAR LINDOS BAY

RESORT & SPA

 

SUSTAINABILITY REPORT 2018

 

 

 

Welcome to SENSIMAR LINDOS BAY RESORT & SPA.

 

SENSIMAR LINDOS BAY RESORT & SPA is set at the beautiful bay of Vlycha-Lindos in Rhodes island. Here you can enjoy a unique “beach front location” experience combined with high leveled and quality services. From the crystal clear water of our pure exotic beach, the front sea pool with a pool bar and a coffeehouse, the beach restaurant to our spa and gym facilities, our hotel provides you a unique experience.

 

 

Our main goal is to provide the best accommodation experience to our guests and satisfy all their needs by staying close and keep a fair relationship with all of our employees and the local community. The protection of the local environment, the landscape and our local tradition is a high priority for our hotel on the way to achieve our main goals.

These are:

·         Satisfied customers in all issues

·         A close and fair relationship with all employees and community

·         Protection of our local environment, heritage and landscape

·         Preserve our island for the next generations

So we kindly invite you all to join us and be part of our vision and look forward to the pleasure of welcoming you to SENSIMAR LINDOS BAY RESORT & SPA and Rhodes.         

                                                               

 

Corporate Social Responsibility

SENSIMAR LINDOS BAY RESORT & SPA

Ø     HOTEL OPERATIONS AND ENVIROMENT

Ø     COMMUNITY AND HUMAN CAPITAL

 

HOTEL OPERATIONS AND ENVIROMENT

SENSIMAR LINDOS BAY RESORT & SPA is a hotel showcasing high levels of environmental consciousness. Committed to minimize and make the best out of our hotels impact and interaction with the environment. Having in mind the unbreakable relationship between tourism and environment we created and still working on a project for the environment.

· Environmental policy in place.

 · We try to choose suppliers who as well invest in sustainable management and environmentally friendly procedures.

· Encourage the development and integration of sustainable technologies.

· Strive to reduce the use of water and energy, and to re-use and recycle resources consumed during our activity, where possible.

 · Include customers, partners, suppliers and our contractors in our efforts to protect the environment.

 · Monitor, record and prepare a report on our environmental performance on a regular basis and take business decisions that take into account these commitments.

· Disclose the policies, practices and programs to all our partners.

 

 

 

EFFICIENT WATER, ENERGY AND WASTE MANAGEMENT

Ø WATER SAVING MEASURES

 Realizing the importance of water and understanding the intense drought problem our country is facing, especially during the summer months, we skipped ahead to the following actions:

· Water efficient filters and mixing taps in most bathrooms (flow control devices).

 · Automatic irrigation systems in all our garden areas.

· Most of our water is heated by solar thermal collectors.

 · The watering of our gardens takes place late in the evening to prevent water waste.

Actions Planned

v  Further reduction of water garden consumption in 2019 by 2%.

v  Water flow reducers: The installation of water flow reducers in the rooms has been planned for 2018 but was not completed. We aim to completed in 2019. Our goal is to reach a -2% on our water consumption for 2019.

v  Staff Training and the expansion of our signs are also planned in order to achieve our goal of -2%.

   

 

              

 

 

Ø ENERGY SAVING MEASURES

Energy supply is tightly intertwined with national and international security and with many of the most damaging and dangerous environmental problems. Hotels use significant amounts of energy for daily operations and recreational activities. In order to contribute in saving energy we skipped ahead to the following actions:

· Thermal insulations and shading components (tents, umbrellas, reeds) are often used for increasing natural cooling.

· Energy efficient light bulbs in all public areas and most guest rooms.

 · New purchases in order to replace old high energy consuming equipment.

· Key cards or magnets to switch off lights when guests leave the room.

 · Investment in renewable energy systems.

· Regular maintenance & training on the equipment at the beginning of each season towards efficient energy use.

 

 

 

                                      

 

Ø WASTE MANAGEMENT AND RECYCLING

Recycling has always been an integral part of the environmental awareness of our hotel. All recyclable materials are collected and sent for recycling.

· Used oil & fats are collected.

· Recycle bins for recycling batteries, plastic, glass, paper, aluminum, toner cartridges.

 · We undertake efforts to limit the use of disposable products.

· The reuse of paper for internal use. We choose returnable glass - bottles wherever available.

· Recycle bins are available for our guests.

· Support of the local transport.,

 

                                    

Ø CHEMICAL MANAGEMENT

 It is well known that chemicals have really bad affects directly on man or indirectly via food, crops, livestock, wildlife or climate before the substance is released. In order to make a safer usage of chemicals we skipped ahead to the following actions:

 · We apply environmental criteria when purchasing cleaning agents.

· Use of chemicals is limited and organic farming methods are applied.

· Use of local plants in the garden that need less water and are more resistant to the local climate.

 · The daily control of the swimming pools in order to use the minimum amount of chemicals and other substances.

 · Minimum use of chemicals in garden area and housekeeping department.

 

COMMUNITY AND HUMAN CAPITAL

 

OUR EMPLOYEES

 It is well known that one of the most stable pillars of our 41 years of success is our loyal and professional employees, who we take great pride off. As a company of soul, knowing their needs, we can meet and exceed their expectations in the best way possible:

 · We do not employ children. In case of employment of minors 15 to 18 years, we do it in full compliance with the provisions of the labor law.

 · We do not discriminate (based on sex, color, ethnicity, religion, age, etc.) at any stage of hiring staff, staff selection, promotion and payment. An annual staff evaluation and all HR functions are based on objective criteria, i.e. qualifications, experience, knowledge, skills, abilities and performance.

· We comply with the Labor Law to ensure a healthy and safe working environment and follow the provisions by the Employees Physician and Safety Technician thereby minimizing the likelihood of accidents at work and exposure to health hazardous factors.

· Promote equality of employees in the workplace as well as career opportunities and access to the labor market.

 

 

 Moreover :

 · Clear Health & Safety policy hotel.

· All employees have access to the hotels’ doctor.

· Free accommodation is offered to employees if requested (e.g. far distance from their home, financial reasons).

· Special rates for friends and family accommodation.

· Free breakfast, lunch and dinner is offered to all our employees.

· Continual employee development (e.g. language courses, professional development courses, First Aid courses, etc.).

· All members of staff are encouraged to join the Hotel employees Trade Union.

· All our employees are fully insured and have a legal contract according to Greek legislation.

        

Staff analysis by nationality:

§  2016

 Total(100%):110   local(70%):77  

§  2017

Total(100%):107   local(67%):72

§  2018

Total(100%):104   local(74%):77

 

 

Staff analysis by gender:

§  2016

49 female workers (44%)

§  2017

50 female workers (46%)

§  2018

49 female workers (47%)

 

SUPPORT LOCAL COMMUNITY AND CULTURE

· Greek cooking lessons

· Greek dancing performances

· We organize activities, which are inspired by the traditions of Rhodes

· Local events Promotion (local concerts, theater plays, local feasts & celebrations etc.)

· Support of local excursions/shops and sights to our guests

    

  Thank you for taking the time to read our Sustainability Report

 

However, this is only the beginning.  Over the next few years we will address new and major challenges in order to fulfill our vision in responsible and sustainable ways. Our collective efforts will increasingly focus in the areas where we think we can have the greatest impact - creating pathways to opportunities for young people, building stronger and thriving communities and preserving our environment. We hope to continue getting closer to the ideal leading and socially relevant company with the ambition to continue contributing with our activity to breaking down barriers and fostering socioeconomic development of the destination where we operate.